The future of hospitality starts with self service.
Smart technology that simplifies processes, relieves staff, and offers guests a new experience.
Self service innovations
What is self service?
Self service is changing the way guests experience hospitality. Where service used to be fully manual, the focus is now on convenience, speed, and experience. With smart technology, you give guests the freedom to grab their own drinks or snacks, while you stay in control of quality, margins, and guest satisfaction.
Self service is not a replacement for hospitality, but an extension of it. By automating processes and simplifying payments, more time is created for personal attention and experience.
How does it work in practice?
The beauty of self service is that it actually creates more room for personal contact. Where you previously needed three, four, or even more staff members for service and bar duties, you can now work with a single host who can truly focus on guests.
Someone who welcomes people, explains the new concept, chats with visitors, or clears empty glasses while guests pour their own drinks. This keeps the atmosphere warm and personal, without sacrificing efficiency.
Yourselv provides the hardware, software, and guidance to make this run smoothly, from tap walls to coffee machines and vending solutions, all connected to one central back office.
Safe and responsible
A key part of our solutions is compliance with NIX18 regulations. Many operators see alcohol legislation as a barrier to self service, but at Yourselv we have developed several safe solutions to address this.
We can add 18+ verification to closed loop payment systems, work with hardware based ID scanners, or use ID verification via the camera in the ordering screen. It is also possible to differentiate between alcoholic and non alcoholic products at product level.
By combining this technology with visual supervision from a staff member on site, control remains fully compliant while the guest experience stays relaxed and familiar.
Why Yourselv
Self service is not just a step towards innovation, but also a way to elevate hospitality in your business. With Yourselv, you choose a partner that understands hospitality and uses technology to make service better, faster, and more personal.
More attention for guests, less pressure on staff, and always fully in control. That is the power of self service with Yourselv.
Contact us
Dare to ask
We have listed the questions we get most often.
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1. Why choose self service?
It is simple!
- You save on labour costs;
- You reduce shrinkage;
- Your guests enjoy the fun factor;
- People spend more.
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2. Can I use Yourselv self service in my current setup?
In most cases, yes. We are happy to visit your location to review the options.
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3. Can I connect your Order Yourselv kiosk to my current card payment contract?
Yes. Yourselv works with different payment providers such as EMS and CCV, and it is often possible to link the built in payment terminal to your existing contract. Easy.
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4. How can my guests pay?
Our system accepts all common payment methods.
- You can create and issue unpersonalised prepaid guest cards;
- Printed or emailed QR codes can be scanned from paper or a phone;
- Bank cards work contactless;
- And of course phones and smartwatches work too.
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5. Can I see in real time how much beer is being sold?
Yes. In the Manage Yourselv app, you get full product management and real time financial insights.
